Refund policy

Returns & Exchanges – Nestory™

We offer a 30-day return policy.

If you’re not satisfied with your purchase, you may request a return within 30 days of delivery.

To be eligible:

• Item must be unused

• In original condition

• In original packaging

To start a return, email contact.ztm.agency@gmail.com with your order number

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

 

Refund Policy

 

Refunds – Nestory™

Once we receive and inspect your return, we’ll notify you of approval.

If approved, your refund will be processed to your original payment method within 5–7 business days.

If your item arrives damaged or defective, contact us within 48 hours of delivery with photo evidence and we’ll resolve it immediately.